Experiencing some problems in installing and or customizing our WP ecommerce themes?
Yes? Dear Tokokoo mania, this blog post is dedicated for you.
For all Tokokoo theme users, you are very welcomed to visit Tokokoo KBase (Knowledge Base). We have uploaded many posts relate to WordPress, ecommerce, WP ecommerce themes, plugin setting, upgrade, maintenance… anything that may answer your problems and questions. Recently, we also uploaded some videos from Getshopped related to the WordPress E-Commerce plugin.
Do not hesitate to surf the eight categories we got there:
You might find some posts there helpful.
“Then, what is the use of Support Tickets? Is it no longer available?”
As we promise to give you reliable support for a lifetime, it is still there. We even maximize its use to improve Tokokoo themes for now and the future. The function of Tokokoo KBase is to answer questions that we get, like, plenty times. We think you can handle them faster if you use our knowledge base. You will save more time then if you have to wait for our respond –even if we are here, like, 24/7 for you.
So, yes, Tokokoo KBase is a complement of Support Tickets, not the substitute of it.